Tag Archives: web

Should You Take Notice of Web Hosting Comments?

There is a temptation to look at web hosting comments, see a few negative items relating to a particular host and dismiss them but this can be a mistake. When reading web hosting comments it is useful to bear in mind the following:

* The services provided by hosting companies do differ. There is no point in complaining about lack of support for a particular technology if this was never promised in the first place.
* Users will generally complain more readily than they will praise so it would be surprising if there were no negative web hosting comments about a host.
* The bigger the hosting company the more negative comments you would expect to see.
* Many negative web hosting comments would not have been necessary if users had read the Terms of Service (although some hosts could make the key terms clearer on their web sites).

When looking at web hosting comments about the major hosting companies I was struck by how many are about financial, contractual and support issues rather than technical issues. These can be:

Cancellations: Sometimes there is a procedure to follow which is set-out in the TOS. Not following this results in delays.

Domain Names (and cancellations): When a domain name is included in the package it has to be paid for if you cancel, even under a money back guarantee. This is spelt out in the TOS but the website may only say that the money back guarantee relates to hosting costs and the implication of this is lost on some users. Failure to get a full refund generates some of the more angry web hosting comments.

Renewals: Most hosts issue coupons/offer discounts but these apply to new customers only. Renewals are charged at the host’s standard rates, some websites do not make this clear.

Definition of “Unlimited”: Most hosts offer unlimited bandwidth, storage, databases etc. but whilst it clearly cannot be taken literally, definitions of “Unlimited” are vague. The use of unlimited does keep things simple and hosting companies know that most users will only use a small amount of resources. However we are talking about shared hosting so if a site does get busy it cannot be allowed to take resources to the detriment of other users. At this point you have to rely on the hosting company to deal with this reasonably. Of course users in this position will see the host as unreasonable and will probably post negative web hosting comments.

Backups: Hosting companies usually state that backups are the responsibility of the user. Whilst they do generally backup their shared servers periodically they do not accept any liability for lost data (not unreasonable given the low costs of hosting). Clearly anyone can suffer a hardware failure so you could be unlucky with any host.

To make sure you do not end up writing negative web hosting comments I suggest reading the TOS of your host thoroughly and taking your own regular backups.

Article Marketing – Boost Your Link Quality and Link Popularity (Page 1 of 2)

Article marketing is one of the hottest web site promotion strategies to get your message out to your target market. Did you know it also improves your link popularity and link quality? Read on to learn how these two offpage search engine optimization factors can be positively influenced by article marketing.

Search engine bots to scour the internet and index the vast number of web pages using complicated algorithms to determine the relevancy and ranking of each web site. One way to positively influence your web site ranking is through offpage search engine optimization tactics. Offpage optimization tactics focus on improving link popularity and link quality. Search engines use these two offpage optimization factors to influence your ranking. Generally speaking, link popularity refers to the number of links point back to your web site. Link quality refers to the importance of the web sites that are pointing to your website, whether the content of the site linking to you is related, and the anchor text in the back link. To improve your search engine ranking, boost your link popularity and the quality of incoming links.

Article marketing is a proven strategy for boosting your link popularity and link quality. Here is why. Each article you prepare for promotion will include a short resource box at the end of the article. This is where you should add at least one link back to your web site. Submit the article to multiple article directories and you receive a link back to your web site from each of those article directories. If other web site owners looking for content use your article on their web site, blog, newsletter or ezine, you will also get a link back from each of those sites as well. The more compelling your articles are, the more they will proliferate. As your articles proliferate, you get more back links. Think about it. This proliferation improves link popularity.

The second benefit of article marketing is to improve link quality. You can positively affect link quality through the article text and article resource box. Your article text should relate to your web site content theme and use your primary keyword phrases sparingly within the body of the article. Write articles on topics that are related to the theme of your website. If your website is about kitchen remodeling, publish articles about flooring, custom cabinets, countertops, lighting and other themes related to kitchen remodeling. Search engines will know these topics are contextually related or frequently associated with your primary theme of kitchen remodeling. You can positively influence the quality of the links pointing to your site in the resource box at the end of each article. There are two objectives you should focus on when writing the resource box text. First, include a catchy phrase that draws in the reader and encourage them to click through to your web site. The secondary objective of the resource box is to positively influence your link quality. This is done through the anchor text and words surrounding the anchor text. Anchor text is the text a user sees and clicks when clicking a link on a web page. Choose your anchor text wisely. It affects link quality. Vary the phrases in your anchor text to use theme related keywords and phrases. This will positively affect your search engine ranking for those keywords. As an example, if your website is about kitchen remodeling you want the anchor text to look like those below. (Note: replace the square brackets with angle brackets):

Why Is HostGators Web Hosting Service Recommended So Often?

HostGators service is usually ranked highly in web hosting reviews and comments posted by users are mainly positive.

To me the key part of HostGators service is the support offered. Despite its recent growth it is still possible to escalate support issues to Brent Oxley the founder and Chairman (although I have not needed to tested this).

I know from past experience how frustrating it is to have a problem and not be able to get a sensible answer from the host’s support team. I have also used a reseller service, which seemed like a very good deal until my site went down on a Friday evening and I could not get any help until Monday morning.

These experiences have made me believe that support is the most important factor when choosing a web host (after, of course, ensuring that your technical requirements are met). Certainly it is more important than getting the lowest possible price.

HostGators support is quite extensive. There is a Support section of their web site with articles and videos covering numerous areas and a series of forums where users can discuss topics. If you need to contact support this can be done 24/7 via phone (toll free in US), chat and email (creates a ticket in a help desk system).

Of course ultimately how successful a support operation is depends on the people involved. Are they helpful, do they know what they are talking about and, most importantly, are they able to resolve issues?

My own experience is that HostGators support team are good and are prepared “to go the extra mile” to help even when the issue is not their fault. It would be very easy, and probably understandable, to establish that a problem was nothing to do with HostGator and leave it at that. However on several occasions they have done more than this, helping me establish what the problem was advising me how to fix it.

I therefore became a very satisfied customer and am happy to recommend HostGators service to others.