Tag Archives: support

Remote Virus Removal and Support

How many times you have faced experience with virus attack on your computer. There are many kinds of viruses available in the computer field like Malware, Spyware, Trojans and many more. A virus is a unwanted program that runs on your computer without the permission of the users. A virus attack may leads to the improper function and decrease in performance of the computer. Many organizations has launched different antivirus program that avoids computer from the virus attacks.

There are some popular antivirus programs like the following:–
1. Mcafee
2. AVG
3. Norton
4. Avira
5. Kaspersky
6. Panda
7. Avast

All the above antivirus programs work on the same principle. Suppose, when a virus attacks on the computer then an antivirus basically recognizes definitions of viruses after that an antivirus program blocks the function of the viruses. So, it is very important to update an antivirus on regular basis, otherwise an antivirus will not recognized definitions of the viruses. Many organizations are providing technical support that includes antivirus support too. A technical support vendor generally provides virus removal with the help of remote desktop support. A technician can took the remote control of computer with user permission. A technician could perform the appropriate troubleshooting steps in order to provide antivirus support and computer security. iYogi provides “MacAfee” as an antivirus software program which helps customer to make the computer virus free.

There are some basic troubleshooting steps which are performed for online virus removal and computer security:–

1. Delete all the temporary Internet files from your computer.
2. Un-install the unwanted programs installed on your computer.
3. Perform the “defrag” and “disk cleanup” utility over the specific time.
4. Scan computer by using any updated antivirus program.
5. Install and download the “Anti-malwarebytes”.
6. Update “Anti-malwarebytes”.
7. Scan computer using the “Anti-malwarebytes” program.
8. Install and download the “Superantispyware” program.
9. Scan computer using the “Superantispyware” program.

So, It is a good habit to have remote antivirus and online computer security. Now, Users do not have headache for the computer security. We can conclude that remote antivirus support and online computer security play an important role to make the computer users happy. That’s why, It is highly recommended to have the best antivirus software program in order to works computer properly and secure the data from the unauthorized access.

Cloud Computing Shifts the TCO Discussion

The cloud computing model can help companies conserve cash and focus limited resources on the business, instead of reacting to IT infrastructure-related fire drills. In the cloud computing model, vendors provide Web-based access to applications as a service, through a subscription pricing model. This eliminates the need for customers to buy, deploy and manage IT infrastructure and solutions. Vendors take responsibility for everything: the servers, storage, operating system, database, business software, updates, migration, power and cooling, data center space, and support services. As a result, cloud computing shifts the IT burden from the customer to the cloud computing application vendor.

Cloud computing vendors can provide these benefits because they’ve built their solutions as Web-based services from the ground up. Instead of building their solutions to run in-house, as a separate, individual instances for each customer, they architect their solutions for a one-to-many, or multi-tenant model. This means that they can run thousands of customers on a single instance of the database and application software. By optimising their business solutions for this shared environment, they can achieve efficiencies throughout the solution lifecycle that would be difficult for on-premise vendors to achieve.

Lean and mean IT

Headquartered in Slovakia, the U.S. division of this security software firm has grown from 1 to 135 employees over the past 10 years. The division had began by using multiple brands of packaged software for accounting, contact management and reporting functions. But as it grew, the organisation wanted tighter integration across functions, better reporting, and an easier way to provide access to an increasing number of remote employees. It also wanted to keep upfront capital and ongoing support costs low. “The fact that there was little or no infrastructure or internal support required drove us to a software-as-service solution,” according the firm’s Business Systems Director. Since deploying NetSuite in 2006, the company has kept IT “lean and mean”, and “the single system, real-time view of customers helps our sales and support teams to offer better service to customers”.

Why does TCO matter?

In the IT industry, Total Cost of Ownership (TCO) is used to calculate the total cost of purchasing (or in the case of cloud computing, subscribing to), and of operating a technology solution over its useful life. TCO provides a realistic and holistic measure of the long-term costs required to acquire and operate technology solutions. Return on investment (ROI) is another method to evaluate and prioritise technology investments in a company. This measure is typically used to compare investments that uncover new top line revenue and growth opportunities. However, ROI tends to be more subjective in nature than TCO, because ROI looks at business benefits, which often cannot be measured as objectively as costs.
Hurwitz & Associates views TCO as a preferred method to compare technology investments when two solutions provide roughly equivalent benefits over the solution lifecycle, but have different types of costs associated with acquisition, maintenance and operation. For these reasons, a TCO comparison offers a more tangible assessment of the total costs involved in deploying cloud-based SaaS and on-premise business solutions.

Cloud Computing Shifts the TCO Discussion

The cloud computing model can help companies conserve cash and focus limited resources on the business, instead of reacting to IT infrastructure-related fire drills. In the cloud computing model, vendors provide Web-based access to applications as a service, through a subscription pricing model. This eliminates the need for customers to buy, deploy and manage IT infrastructure and solutions. Vendors take responsibility for everything: the servers, storage, operating system, database, business software, updates, migration, power and cooling, data center space, and support services. As a result, cloud computing shifts the IT burden from the customer to the cloud computing application vendor.

Cloud computing vendors can provide these benefits because they’ve built their solutions as Web-based services from the ground up. Instead of building their solutions to run in-house, as a separate, individual instances for each customer, they architect their solutions for a one-to-many, or multi-tenant model. This means that they can run thousands of customers on a single instance of the database and application software. By optimising their business solutions for this shared environment, they can achieve efficiencies throughout the solution lifecycle that would be difficult for on-premise vendors to achieve.

Lean and mean IT

Headquartered in Slovakia, the U.S. division of this security software firm has grown from 1 to 135 employees over the past 10 years. The division had began by using multiple brands of packaged software for accounting, contact management and reporting functions. But as it grew, the organisation wanted tighter integration across functions, better reporting, and an easier way to provide access to an increasing number of remote employees. It also wanted to keep upfront capital and ongoing support costs low. “The fact that there was little or no infrastructure or internal support required drove us to a software-as-service solution,” according the firm’s Business Systems Director. Since deploying NetSuite in 2006, the company has kept IT “lean and mean”, and “the single system, real-time view of customers helps our sales and support teams to offer better service to customers”.

Why does TCO matter?

In the IT industry, Total Cost of Ownership (TCO) is used to calculate the total cost of purchasing (or in the case of cloud computing, subscribing to), and of operating a technology solution over its useful life. TCO provides a realistic and holistic measure of the long-term costs required to acquire and operate technology solutions. Return on investment (ROI) is another method to evaluate and prioritise technology investments in a company. This measure is typically used to compare investments that uncover new top line revenue and growth opportunities. However, ROI tends to be more subjective in nature than TCO, because ROI looks at business benefits, which often cannot be measured as objectively as costs.
Hurwitz & Associates views TCO as a preferred method to compare technology investments when two solutions provide roughly equivalent benefits over the solution lifecycle, but have different types of costs associated with acquisition, maintenance and operation. For these reasons, a TCO comparison offers a more tangible assessment of the total costs involved in deploying cloud-based SaaS and on-premise business solutions.