Tag Archives: recording

Dictation – the modern way!

There is no doubt that today’s workplace has been completely revolutionised by the advent of digital recording. It’s certainly the case that in these days, you are no longer tied to the office, dictating the old-fashioned way or having to carry around bulky dictation equipment or cassettes. Now, at the touch of a slimline button, you can record your dictation easily and quickly as a voice file, which can then be recorded and played digitally. This means that your voice files can be sent and received anywhere in the world within seconds. This is a really useful business tool to have at your disposal – files can be send and received, wherever you are, in seconds. It’s so quick and simple to do. Many users use specialist handheld digital recording machines for their recordings. This equipment comes in a wide range of shapes and sizes and can be purchased from a wide range of suppliers.

There are literally hundreds of different types of machines to choose from, from more basic low priced gadgets to all singing, all dancing, everything but the kitchen sink, higher end models. You can look online for some real bargains to be had, or, alternatively, just look on your high street; there are various high street electrical equipment retailers which carry several ranges. As mentioned, there are many options to choose from, with prices to match. It’s best you experiment to find the one most suited to your needs.

Digital dictation is much the same as the old analogue recorders that were recorded onto cassettes, however, now you are recording data onto a microchip instead of a cassette. Smartphone technology has gone even further in making digital voice recording even more user friendly. You can now use many mobile phones as your digital voice recorder. What could be easier? Once your dictation file has been saved, all you need to do is to upload it to the internet, either onto a PC or laptop where you can send it via email to the person who will transcribe it or you can upload it to a transcription company’s website to be transcribed professionally. There are many professional transcription companies out there offering excellent quality transcription services, companies who can handle your digital files in a confidential and secure manner.

Also, with Smartphone technology and with some digital dictation equipment, you can bypass uploading to the internet altogether, the technology there will give you the option to email the file directly – no need to upload first. That leaves more time for you to do other things, which is always welcome!

Dictation – the modern way!

There is no doubt that today’s workplace has been completely revolutionised by the advent of digital recording. It’s certainly the case that in these days, you are no longer tied to the office, dictating the old-fashioned way or having to carry around bulky dictation equipment or cassettes. Now, at the touch of a slimline button, you can record your dictation easily and quickly as a voice file, which can then be recorded and played digitally. This means that your voice files can be sent and received anywhere in the world within seconds. This is a really useful business tool to have at your disposal – files can be send and received, wherever you are, in seconds. It’s so quick and simple to do. Many users use specialist handheld digital recording machines for their recordings. This equipment comes in a wide range of shapes and sizes and can be purchased from a wide range of suppliers.

There are literally hundreds of different types of machines to choose from, from more basic low priced gadgets to all singing, all dancing, everything but the kitchen sink, higher end models. You can look online for some real bargains to be had, or, alternatively, just look on your high street; there are various high street electrical equipment retailers which carry several ranges. As mentioned, there are many options to choose from, with prices to match. It’s best you experiment to find the one most suited to your needs.

Digital dictation is much the same as the old analogue recorders that were recorded onto cassettes, however, now you are recording data onto a microchip instead of a cassette. Smartphone technology has gone even further in making digital voice recording even more user friendly. You can now use many mobile phones as your digital voice recorder. What could be easier? Once your dictation file has been saved, all you need to do is to upload it to the internet, either onto a PC or laptop where you can send it via email to the person who will transcribe it or you can upload it to a transcription company’s website to be transcribed professionally. There are many professional transcription companies out there offering excellent quality transcription services, companies who can handle your digital files in a confidential and secure manner.

Also, with Smartphone technology and with some digital dictation equipment, you can bypass uploading to the internet altogether, the technology there will give you the option to email the file directly – no need to upload first. That leaves more time for you to do other things, which is always welcome!

Why Upgrade Your Telephone System

Why Upgrade Your Current Business Telephone System

There are so many solutions out there when it comes to telephone systems for business, it can sometimes be difficult for businesses to correctly asses the telecommunications market for an effective solution. With leading brands such as Panasonic, NEC, Samsung, Cisco, Avaya, LG, BT, Yealink & much more it can be confusing. Whenever your business considers upgrading the telephone system ask yourself this question. Does the phone system meet your requirements/ expectations?

Signs You Need To Upgrade Your Telephone System

Due to the ever changing nature of telephony & technology, both customer and business requirements are frequently evolving.

& 10003; Your business phone system is unable to grow alongside your business.
& 10003; Your business telephone system has a lack of features.
& 10003; Your enterprise has a system for each facility.
& 10003; Poor or crackly voice calls.
& 10003; Can’t cope with large amounts of call volume.
& 10003; Your telephone system is not compatible with VoIP.
& 10003; Your system system will not support mobile telecommunications

Things To Consider For A Telephone System Upgrade

& 10003; How could your current phone system operate in the manner you would like it to.
& 10003; How can you improve the communications infrastructure in your business.
& 10003; Does your business require dect or desk based telephones.
& 10003; Could your business benefit from Cloud, VoIP & SIP future-proofed telephony.
& 10003; Is there any specific features that your business would like to take advantage of.
& 10003; If your current telephone system stopped functioning, is it covered by maintenance.
& 10003; Could your business benefit from Unifying its Communications.

Features & Functionalities To Consider When Upgrading Your Telephone System

& 10003; Call Recording

Call recording can aid your business to improve & monitor its communications infrastructure, monitor your staffs performance with call recording which will help the training process. Also in-wake of the recent hoax communications Schools & Academies have been receiving, call recording has helped to protect Schools from hoax terrorist threats.

& 10003; Call Reporting

Call reporting, again can help your business to analyse & improve the current telecommunication infrastructure. Has your business ever missed call? Was that missed call a potential opportunity? With call reporting you can manage your sales staff & in-coming inquiries, i.e. how long does it take for an in-coming inquiry to be answered. Call reporting within the sales environment can help your business identify the efficiency of the person on the telephone.

& 10003; Computer Telephony Integration

Computer telephony integration refers to a set of technologies which allows your business to incorporate telephony into any given computer. CTI solutions allow businesses to become much more efficient as there is a sense of increased mobility within the workplace, this has been proven within many industries.

& 10003; Call Conferencing

With call conferencing your business can eliminate the need for face to face meetings/ discussions. By simply communicating through teleconferencing, your business will negate the need of having to make multiple phone calls. Simply make one call and conference all the needed recipients into the call. In many cases it saves time, money and helps businesses avoid situations of miscommunication.

& 10003; Music On Hold

In some cases 34% of callers who hang up will not call back, or even that 54% of callers believe that a business sounds more professional if there is bespoke professional music & or messaging playing. Music on hold is key for businesses, impress your clients with bespoke music & informative messaging.

How Can My Business Benefit From A Telephone System Upgrade?

We would advise any business to review your communications if the set-up no longer meets your requirements. If the system is dated and no longer meets the needs of the business, it is time to review your communications. We would also advise businesses to consider upgrading their telephone system due to the ISDN & Analogue line switch off set for 2025, all businesses will need to be migrated to Cloud, SIP or VoIP by 2025. You could upgrade your telephone system now & take full advantage of a system that is future-proofed which incorporates the latest features, which in turn helps improve efficiency & productivity of the business.