Tag Archives: hosting
Why Do You Need Access to Support from Your Web Hosting Provider? (Page 1 of 2)
With most hosting providers, tech support comes as a standard as part of the hosting package; however, the standard and quality of the tech support provider is often what defines a good or bad web host. For many business owners, they leave the technical side of the website up to the web designer. They therefore don’t necessarily understand why having reliable tech support is so important. If, however, you are a smaller business, you may have had the need to call the support desk in which case you will know how valuable it is to have a helpful and friendly voice on the other end of the line.
Day and Night Accessibility
Your web host should have a support desk that is accessible 24/7. You should be able to reach them by email or telephone at any time of day or night. Many people may ask why the 24 hour accessibility is important. Your website is accessible around the globe 24 hours a day, 7 days a week. If clients browsing the web try to log onto your website and it’s down, they may think you are no longer in business or they may simply get frustrated when they can’t access web pages. That just creates a bad impression of your company. Customer expectations are so high these days with technology making websites ever more efficient that if a website is not working properly, they usually just go onto the next company. If there is a problem with your website, no matter how small, you need to be able to fix it right away. Usually, you need to be able to contact the web host to find out if it is a server problem or a problem just with your website. This is why it is important for them to be accessible 24/7.
Technical Expertise
Even for many web designers, there are times when they need to consult the expertise of web hosting providers. Your web host service provider can glance at the server on which your site is hosted and troubleshoot to see if there are any problems. This can save you and your web designer many hours of hassle trying to find the problem on your website. A good web hosting provider will also have advanced technical expertise. They can give you advice when needed and help you find solutions to any hassles you are experiencing with your website. This expertise can prove to be very valuable when you are trying to decide what hosting package best suits your needs and if you need to upgrade your website at any stage.
Website Maintenance
For most types of hosting packages, your web host service provider is responsible for maintaining the server on which your website is hosted. This means that they check and make sure that all the operating systems of the server are functional. This is important to your website because, without proper maintenance, the website can slow down and become problematic. Part of the maintenance is to ensure that the anti-virus protection is current and active. This is particularly important if you have a shared hosting package. A virus that gets into one website can infiltrate other websites on the shared server if the server is not properly maintained. If you suspect that you may have a virus or spyware on your website, you can contact the web host support desk and ask them to run some diagnostics. Their superior knowledge and systems should be able to help you pinpoint the problem.
An introduction of clipshare hosting and Clipbucket hosting
Do you ever wish that you could share your videos with the world? YouTube is so vast and overpopulated that your videos may never be seen; if they are seen, downloading can take forever. Clipbucket hosting is the fastest growing script for sharing videos on the web. With Clipbucket you have access to multiple online clip sharing websites, so your videos are always open to the world.
Clipbucket is dedicated to providing you with the best that clipshare hosting have to offer. The top five sites and companies in conjunction with Clipbucket are Arvixe, Bounceweb, Apthost, Cirtex Hosting, and Pacific Host. While joining any of the affiliate programs will cost you, joining Clipbucket is free. Clipbucket was the very first open source video sharing script. Since starting up several years ago thousands and thousands of people have made Clipbucket their home for video file sharing.
Downloading Clipbucket is safe for your computer and if you would like to know exactly what you are getting yourself into first, then there is a preview for you. By going to their website you have the option of clicking a watch live preview button, which will give you a demo of the program and how it works. Once you have an account created, uploading videos is a piece of cake. Simply select upload and the video that you wish to share with the world. In no time at all youll be sharing.
When watching videos Clipbucket makes it easy to search. Simply type in what youre looking for and a batch of videos will appear. Pick the video you want, and enjoy. Once you are done watching another batch of videos that you may be interested in will appear. This is based on your previous viewing choices. If you have a burning desire to respond to a video posted, it is easy to do. Simply click below and type what you want to say. Once youve tweaked the wording to your perfection, submit the comment to communicate with the world. If you really like a video you may also rate it from one to five stars, five being excellent.
Since not everyone speaks the same language, CMS hosting gives users multiple languages and serves numerous countries across the globe. You can be sharing a Californian sunset with a Japanese businessman in a matter of seconds. Clipbuckets easy to use features are quickly making it the top choice for avid clip sharers around the world. If sharing the moments of your life via film sparks your interest, then check out cirtexhosting.com and start sharing today!
Web Hosting Comments – What Do They Tell Us?
It is interesting to sit and read user web hosting comments about various hosting companies. Obviously there are some companies that provide a poor service and attract a lot of negative comments but looking at the top companies the key difference seems to be the quality of support and how it is delivered.
The top companies seem to receive overwhelmingly positive web hosting comments from their customers and even the ones with many negative reviews still have some very satisfied customers.
When customers get angry and post very negative web hosting comments the issue is usually not that a problem occurred but that the support team were unhelpful and unable to resolve it. It is highly likely that if the initial problem had been resolved properly the users would have written a positive review rather than a negative one.
As hosting is a long distance purchase (maybe in another country) users feel powerless if they are being ignored and vent their feelings by telling the world to avoid their appalling host.
Apart from complaints about their site being down for one reason or another many negative web hosting comments are about financial matters. This often relates to cancellations and refunds.
It would be very interesting to hear the hosting companies side of some of these web hosting comments as I can see that in some cases they were simply applying the conditions set out in their Terms of Service. These, for example, set out the process for cancellation and what refunds will be given. One particular issue seems to be cancellations where a domain name is included in the package. A host’s website may say that a money back guarantee relates to hosting costs (i.e there is a charge for the domain name) but many users think a “money back guarantee” is just that.
It is normal for users of shared hosting to be responsible for their own backups. This does not mean that hosts will not take backups but that they do it without accepting any liability for lost data. It is clear from several web hosting comments that many users do not understand this.
All this reinforces my view that the most important criteria to apply when choosing a hosting company is the quality of their support (assuming of course that they meet your technical requirements). You must expect support to be available 24/7 by telephone as well as email and probably chat and you want to see good web hosting comments about the support from existing users. It is also well worthwhile reading the Terms of Service, you will then be aware of any “hidden” charges and what the responsibilities of each party are.