Tag Archives: help
How to minimize downtime in web host?
If you are facing the problem of downtime with your web host server then try out the various options available for minimizing the downtime in the web host server.
Always host your company website in a different host from your clients site: Always host your website in a different server from your clients site. This is important, so that your client can access your website when his site is down. Therefore, you should not only host your site in a different server but also in a different datacenter so that it does not face the downtime problem with your clients website
Monitoring service: Have a monitoring service for checking the websites at regular intervals. This will help you know whenever there is a problem and would help you rectify the same immediately. Also provide the status report and email the clients of the problems.
Know the problems: It is important that you have technical expert team so that you can immediately rectify the problems that have caused the downtime in web host. Also confirm immediately that whether your technical team is immediately taking care of the problem so that the downtime is minimized.
Keep the server equipment in proper area: It is important that the server equipment is kept in a place where adequate space is available for all the cables so that no one touches the cable while moving. Also there should be proper ventilation for the server and the other equipment.
Installing another PC: It is important that there is another PC installed near the server. This is needed to manage both the server and the PC well. This PC can be used to do any project for research or any workstation functions. It will also keep you away from doing any work on the server.
Have server maintenance time schedule: It is important that you have the server maintenance time schedules so that you can have a method in place for making any change, or replacement or a planned downtime. It will help your clients to know what benefits are there in your network and when the downtime will happen.
Why Is HostGators Web Hosting Service Recommended So Often?
HostGators service is usually ranked highly in web hosting reviews and comments posted by users are mainly positive.
To me the key part of HostGators service is the support offered. Despite its recent growth it is still possible to escalate support issues to Brent Oxley the founder and Chairman (although I have not needed to tested this).
I know from past experience how frustrating it is to have a problem and not be able to get a sensible answer from the host’s support team. I have also used a reseller service, which seemed like a very good deal until my site went down on a Friday evening and I could not get any help until Monday morning.
These experiences have made me believe that support is the most important factor when choosing a web host (after, of course, ensuring that your technical requirements are met). Certainly it is more important than getting the lowest possible price.
HostGators support is quite extensive. There is a Support section of their web site with articles and videos covering numerous areas and a series of forums where users can discuss topics. If you need to contact support this can be done 24/7 via phone (toll free in US), chat and email (creates a ticket in a help desk system).
Of course ultimately how successful a support operation is depends on the people involved. Are they helpful, do they know what they are talking about and, most importantly, are they able to resolve issues?
My own experience is that HostGators support team are good and are prepared “to go the extra mile” to help even when the issue is not their fault. It would be very easy, and probably understandable, to establish that a problem was nothing to do with HostGator and leave it at that. However on several occasions they have done more than this, helping me establish what the problem was advising me how to fix it.
I therefore became a very satisfied customer and am happy to recommend HostGators service to others.
Why Is HostGators Web Hosting Service Recommended So Often?
HostGators service is usually ranked highly in web hosting reviews and comments posted by users are mainly positive.
To me the key part of HostGators service is the support offered. Despite its recent growth it is still possible to escalate support issues to Brent Oxley the founder and Chairman (although I have not needed to tested this).
I know from past experience how frustrating it is to have a problem and not be able to get a sensible answer from the host’s support team. I have also used a reseller service, which seemed like a very good deal until my site went down on a Friday evening and I could not get any help until Monday morning.
These experiences have made me believe that support is the most important factor when choosing a web host (after, of course, ensuring that your technical requirements are met). Certainly it is more important than getting the lowest possible price.
HostGators support is quite extensive. There is a Support section of their web site with articles and videos covering numerous areas and a series of forums where users can discuss topics. If you need to contact support this can be done 24/7 via phone (toll free in US), chat and email (creates a ticket in a help desk system).
Of course ultimately how successful a support operation is depends on the people involved. Are they helpful, do they know what they are talking about and, most importantly, are they able to resolve issues?
My own experience is that HostGators support team are good and are prepared “to go the extra mile” to help even when the issue is not their fault. It would be very easy, and probably understandable, to establish that a problem was nothing to do with HostGator and leave it at that. However on several occasions they have done more than this, helping me establish what the problem was advising me how to fix it.
I therefore became a very satisfied customer and am happy to recommend HostGators service to others.