Tag Archives: effective
Softphone Vs Deskphones
Softphone Systems
& 10003; VoIP Telephony
& 10003; Cloud Telephony
& 10003; NEC Phone Systems
& 10003; Panasonic Telephony
& 10003; LG VoIP
& 10003; Yealink Handsets
What Is a Softphone System?
A softphone or (software phone) uses an application that allows your business to use Voice Over Internet Protocol or (VoIP) phone calls anywhere from a computer device. We can also describe softphone systems as soft clients.
Benefits Of Using Softphone Systems In Business
& 10003; Cost effective Low set-up costs and very easy to install as there is no hard equipment required.
& 10003; Business Mobility Softphones allow you to be mobile, take a call anytime so long as you are at a PC.
& 10003; Anywhere Softphone systems allow you to send or receive calls anywhere with internet access.
& 10003; Free local calls Take advantage of free local calls, register your account and install the software.
& 10003; Cheaper long distance calls Pick the best softphone call package that suits you.
Drawbacks Of Using Softphones In Business
& 10003; Reliability A lot of factors that your business cannot control will affect your softphone reliability.
& 10003; Quality The call quality can be dependent on, CPU speed, quality of broadband and a number of other factors.
& 10003; Emergency Calls When calling 999, you may need to login into software or UI 1st, which in an emergency situation can waste valuable time.
Softphones Vs Deskphones
With there being many advantages to implementing softphone systems many businesses will get the impression that this is the go to solution when it comes to business communications, however remember that employees will have a natural accustom to using deskphones and training may be required with new employees. A desk phone is very reliable with reliable voice quality, softphones are not reliable and quality can be dependent on uncontrollable factors which is not effective in business. When it comes to benefits & drawbacks they are pretty much on par with each other, it will ultimately come down to your business to measure deskphones reliability and quality of voice Vs softphones cost effectiveness & sometimes unreliable service.
Final Things To Consider With Softphone Systems
As a business you will want to incorporate softphones where possible, this will almost certainly increase your communication & mobility across the business. However we would not recommenced that your business only uses softphone solutions, as your downtime is impacted by factors that your business will sometimes have no control over. Now when it comes to downtime for communications this will have detrimental effects on business. They are very cheap and cost effective to install, however not reliable so we would not recommend that you only use softphones for you businesses communications, incorporate a mixture of softphones & deskphones.
Softphone Vs Deskphones
Softphone Systems
& 10003; VoIP Telephony
& 10003; Cloud Telephony
& 10003; NEC Phone Systems
& 10003; Panasonic Telephony
& 10003; LG VoIP
& 10003; Yealink Handsets
What Is a Softphone System?
A softphone or (software phone) uses an application that allows your business to use Voice Over Internet Protocol or (VoIP) phone calls anywhere from a computer device. We can also describe softphone systems as soft clients.
Benefits Of Using Softphone Systems In Business
& 10003; Cost effective Low set-up costs and very easy to install as there is no hard equipment required.
& 10003; Business Mobility Softphones allow you to be mobile, take a call anytime so long as you are at a PC.
& 10003; Anywhere Softphone systems allow you to send or receive calls anywhere with internet access.
& 10003; Free local calls Take advantage of free local calls, register your account and install the software.
& 10003; Cheaper long distance calls Pick the best softphone call package that suits you.
Drawbacks Of Using Softphones In Business
& 10003; Reliability A lot of factors that your business cannot control will affect your softphone reliability.
& 10003; Quality The call quality can be dependent on, CPU speed, quality of broadband and a number of other factors.
& 10003; Emergency Calls When calling 999, you may need to login into software or UI 1st, which in an emergency situation can waste valuable time.
Softphones Vs Deskphones
With there being many advantages to implementing softphone systems many businesses will get the impression that this is the go to solution when it comes to business communications, however remember that employees will have a natural accustom to using deskphones and training may be required with new employees. A desk phone is very reliable with reliable voice quality, softphones are not reliable and quality can be dependent on uncontrollable factors which is not effective in business. When it comes to benefits & drawbacks they are pretty much on par with each other, it will ultimately come down to your business to measure deskphones reliability and quality of voice Vs softphones cost effectiveness & sometimes unreliable service.
Final Things To Consider With Softphone Systems
As a business you will want to incorporate softphones where possible, this will almost certainly increase your communication & mobility across the business. However we would not recommenced that your business only uses softphone solutions, as your downtime is impacted by factors that your business will sometimes have no control over. Now when it comes to downtime for communications this will have detrimental effects on business. They are very cheap and cost effective to install, however not reliable so we would not recommend that you only use softphones for you businesses communications, incorporate a mixture of softphones & deskphones.
Digital Phone Systems Vs Analog Phone Systems
Digital Phone Systems Vs Analog Phone Systems
What is a digital phone system?
A digital phone system works by routing call traffic over IP (Internet Protocol), you would then use a IP phone/ handset. Digital phone systems use the (Internet Protocol) to send and receive voice communications.
What is a analog phone system?
This is the most commonly incorporated type of system, analog phone systems use POTS (Plain Old Telephone Service) networks. For example a NEC SL1100 phone system running over a traditional ISDN or analog line.
What are the key differences between Digital vs Analog phone systems?
& 10003; Analog systems
Analog phone systems have been around for many years, they are extremely reliable and traditional. Analog systems have supported businesses for decades, analog is built on copper line with POTS. When it comes to voice quality analog solutions are extremely effective and even incorporate basic features such as, on hold, redial, speed dial and mute.
& 10003; Digital systems
Where digital phone systems are concerned they are much more modern. Digital phone systems are designed to incorporate a vast amount of features and capabilities. Digital runs through VoIP (Voice Over Internet Protocol), a digital system can incorporate features such as, music on hold, VoIP integration and API integration,
What Solution Should Small Businesses Choose?
Small businesses will want to save capital, we would recommend small businesses to implement a digital phone system as they are extremely cost effective. Cut out line rental and route call traffic across your broadband service. We would however suggest that all small businesses that are interested in moving to digital phone systems ensure that their broadband service is reliable, digital systems are broadband hungry and heavily rely on a stable connection, we would only suggest moving to digital/ VoIP if your broadband is strong and reliable. If Fiber to the cabinet is not available in your area and you have a poor connection, we would suggest that your business implements a cost effective PBX system or a SIP solution.
& 10003; Final Things To Consider
NEC SL1100 phone systems are great for being cost effective as are Panasonic NS700 systems. VoIP is the future of telephony especially since BT will no longer support ISDN and analog lines in 2025. This means all business will need to go digital i.e. VoIP or SIP. At some point you will need to make the switch towards digital!