Tag Archives: communications
IT Infrastructure Consulting
IT Infrastructure Consulting helps companies identify ways to reduce costs, improve communications and increase the quality of IT services. With the guidance of consultants, companies can successfully plan present and future goals for their business and find the technology to support them.
IT Infrastructure Consulting
IT Consulting services know about the IT market and help businesses succeed. They do this by evaluating available and emerging IT solutions and identifying solutions that will offer the most benefit to their clients. They also specialize in the integration of computer systems and network infrastructure. This can present the most significant opportunity to maximize business performance. Companies often have the computers, servers, routers and other gear they need, but do not know how to properly configure them. Consultants can help get the best results from existing equipment and help companies adapt to changing trends in technology and in the marketplace so they never lose their competitive edge.
Infrastructure Services
IT consultants handle project management, data centre construction, and migrations from older technologies. They routinely install and administer networks, servers, facilities and other IT resources. They also specialize in storage solutions, cloud-based resource sharing, virtualisation and other technologies to provide their clients with the latest services. They also work to integrate mobile data points with LAN and WAN resources.
Operating Philosophy
IT consultants take time to understand their clients. They begin by learning their business objectives and then seek for ways to adapt technology to support those goals. They learn how every stakeholder interacts with the company and then finds ways to make those interactions better. They thoroughly document all their proposals and their work. After developing a plan, they carry it out only when authorized by their client.
Other Services
IT infrastructure consulting can help companies in a number of special ways. They can integrate networks across multiple locations or corporate enterprises. They also implement and manage network security. Communications increasingly fall under the purview of IT consultants. They can equip call centres and offices with VoIP phone systems, automatic call distribution and computer telephony integration to improve internal and external communications. They also handle all cabling requirements, cutting out the need for their clients to hire outside contractors.
IT Infrastructure Consulting
IT Infrastructure Consulting helps companies identify ways to reduce costs, improve communications and increase the quality of IT services. With the guidance of consultants, companies can successfully plan present and future goals for their business and find the technology to support them.
IT Infrastructure Consulting
IT Consulting services know about the IT market and help businesses succeed. They do this by evaluating available and emerging IT solutions and identifying solutions that will offer the most benefit to their clients. They also specialize in the integration of computer systems and network infrastructure. This can present the most significant opportunity to maximize business performance. Companies often have the computers, servers, routers and other gear they need, but do not know how to properly configure them. Consultants can help get the best results from existing equipment and help companies adapt to changing trends in technology and in the marketplace so they never lose their competitive edge.
Infrastructure Services
IT consultants handle project management, data centre construction, and migrations from older technologies. They routinely install and administer networks, servers, facilities and other IT resources. They also specialize in storage solutions, cloud-based resource sharing, virtualisation and other technologies to provide their clients with the latest services. They also work to integrate mobile data points with LAN and WAN resources.
Operating Philosophy
IT consultants take time to understand their clients. They begin by learning their business objectives and then seek for ways to adapt technology to support those goals. They learn how every stakeholder interacts with the company and then finds ways to make those interactions better. They thoroughly document all their proposals and their work. After developing a plan, they carry it out only when authorized by their client.
Other Services
IT infrastructure consulting can help companies in a number of special ways. They can integrate networks across multiple locations or corporate enterprises. They also implement and manage network security. Communications increasingly fall under the purview of IT consultants. They can equip call centres and offices with VoIP phone systems, automatic call distribution and computer telephony integration to improve internal and external communications. They also handle all cabling requirements, cutting out the need for their clients to hire outside contractors.
Why Upgrade Your Telephone System
Why Upgrade Your Current Business Telephone System
There are so many solutions out there when it comes to telephone systems for business, it can sometimes be difficult for businesses to correctly asses the telecommunications market for an effective solution. With leading brands such as Panasonic, NEC, Samsung, Cisco, Avaya, LG, BT, Yealink & much more it can be confusing. Whenever your business considers upgrading the telephone system ask yourself this question. Does the phone system meet your requirements/ expectations?
Signs You Need To Upgrade Your Telephone System
Due to the ever changing nature of telephony & technology, both customer and business requirements are frequently evolving.
& 10003; Your business phone system is unable to grow alongside your business.
& 10003; Your business telephone system has a lack of features.
& 10003; Your enterprise has a system for each facility.
& 10003; Poor or crackly voice calls.
& 10003; Cant cope with large amounts of call volume.
& 10003; Your telephone system is not compatible with VoIP.
& 10003; Your system system will not support mobile telecommunications
Things To Consider For A Telephone System Upgrade
& 10003; How could your current phone system operate in the manner you would like it to.
& 10003; How can you improve the communications infrastructure in your business.
& 10003; Does your business require dect or desk based telephones.
& 10003; Could your business benefit from Cloud, VoIP & SIP future-proofed telephony.
& 10003; Is there any specific features that your business would like to take advantage of.
& 10003; If your current telephone system stopped functioning, is it covered by maintenance.
& 10003; Could your business benefit from Unifying its Communications.
Features & Functionalities To Consider When Upgrading Your Telephone System
& 10003; Call Recording
Call recording can aid your business to improve & monitor its communications infrastructure, monitor your staffs performance with call recording which will help the training process. Also in-wake of the recent hoax communications Schools & Academies have been receiving, call recording has helped to protect Schools from hoax terrorist threats.
& 10003; Call Reporting
Call reporting, again can help your business to analyse & improve the current telecommunication infrastructure. Has your business ever missed call? Was that missed call a potential opportunity? With call reporting you can manage your sales staff & in-coming inquiries, i.e. how long does it take for an in-coming inquiry to be answered. Call reporting within the sales environment can help your business identify the efficiency of the person on the telephone.
& 10003; Computer Telephony Integration
Computer telephony integration refers to a set of technologies which allows your business to incorporate telephony into any given computer. CTI solutions allow businesses to become much more efficient as there is a sense of increased mobility within the workplace, this has been proven within many industries.
& 10003; Call Conferencing
With call conferencing your business can eliminate the need for face to face meetings/ discussions. By simply communicating through teleconferencing, your business will negate the need of having to make multiple phone calls. Simply make one call and conference all the needed recipients into the call. In many cases it saves time, money and helps businesses avoid situations of miscommunication.
& 10003; Music On Hold
In some cases 34% of callers who hang up will not call back, or even that 54% of callers believe that a business sounds more professional if there is bespoke professional music & or messaging playing. Music on hold is key for businesses, impress your clients with bespoke music & informative messaging.
How Can My Business Benefit From A Telephone System Upgrade?
We would advise any business to review your communications if the set-up no longer meets your requirements. If the system is dated and no longer meets the needs of the business, it is time to review your communications. We would also advise businesses to consider upgrading their telephone system due to the ISDN & Analogue line switch off set for 2025, all businesses will need to be migrated to Cloud, SIP or VoIP by 2025. You could upgrade your telephone system now & take full advantage of a system that is future-proofed which incorporates the latest features, which in turn helps improve efficiency & productivity of the business.