Tag Archives: business

Why Do You Need Access to Support from Your Web Hosting Provider? (Page 1 of 2)

With most hosting providers, tech support comes as a standard as part of the hosting package; however, the standard and quality of the tech support provider is often what defines a good or bad web host. For many business owners, they leave the technical side of the website up to the web designer. They therefore don’t necessarily understand why having reliable tech support is so important. If, however, you are a smaller business, you may have had the need to call the support desk in which case you will know how valuable it is to have a helpful and friendly voice on the other end of the line.

Day and Night Accessibility

Your web host should have a support desk that is accessible 24/7. You should be able to reach them by email or telephone at any time of day or night. Many people may ask why the 24 hour accessibility is important. Your website is accessible around the globe 24 hours a day, 7 days a week. If clients browsing the web try to log onto your website and it’s down, they may think you are no longer in business or they may simply get frustrated when they can’t access web pages. That just creates a bad impression of your company. Customer expectations are so high these days with technology making websites ever more efficient that if a website is not working properly, they usually just go onto the next company. If there is a problem with your website, no matter how small, you need to be able to fix it right away. Usually, you need to be able to contact the web host to find out if it is a server problem or a problem just with your website. This is why it is important for them to be accessible 24/7.

Technical Expertise

Even for many web designers, there are times when they need to consult the expertise of web hosting providers. Your web host service provider can glance at the server on which your site is hosted and troubleshoot to see if there are any problems. This can save you and your web designer many hours of hassle trying to find the problem on your website. A good web hosting provider will also have advanced technical expertise. They can give you advice when needed and help you  find solutions to any hassles you are experiencing with your website. This expertise can prove to be very valuable when you are trying to decide what hosting package best suits your needs and if you need to upgrade your website at any stage.

Website Maintenance

For most types of hosting packages, your web host service provider is responsible for maintaining the server on which your website is hosted. This means that they check and make sure that all the operating systems of the server are functional. This is important to your website because, without proper maintenance, the website can slow down and become problematic. Part of the maintenance is to ensure that the anti-virus protection is current and active. This is particularly important if you have a shared hosting package. A virus that gets into one website can infiltrate other websites on the shared server if the server is not properly maintained. If you suspect that you may have a virus or spyware on your website, you can contact the web host support desk and ask them to run some diagnostics. Their superior knowledge and systems should be able to help you pinpoint the problem.

Why Do You Need Access to Support from Your Web Hosting Provider? (Page 1 of 2)

With most hosting providers, tech support comes as a standard as part of the hosting package; however, the standard and quality of the tech support provider is often what defines a good or bad web host. For many business owners, they leave the technical side of the website up to the web designer. They therefore don’t necessarily understand why having reliable tech support is so important. If, however, you are a smaller business, you may have had the need to call the support desk in which case you will know how valuable it is to have a helpful and friendly voice on the other end of the line.

Day and Night Accessibility

Your web host should have a support desk that is accessible 24/7. You should be able to reach them by email or telephone at any time of day or night. Many people may ask why the 24 hour accessibility is important. Your website is accessible around the globe 24 hours a day, 7 days a week. If clients browsing the web try to log onto your website and it’s down, they may think you are no longer in business or they may simply get frustrated when they can’t access web pages. That just creates a bad impression of your company. Customer expectations are so high these days with technology making websites ever more efficient that if a website is not working properly, they usually just go onto the next company. If there is a problem with your website, no matter how small, you need to be able to fix it right away. Usually, you need to be able to contact the web host to find out if it is a server problem or a problem just with your website. This is why it is important for them to be accessible 24/7.

Technical Expertise

Even for many web designers, there are times when they need to consult the expertise of web hosting providers. Your web host service provider can glance at the server on which your site is hosted and troubleshoot to see if there are any problems. This can save you and your web designer many hours of hassle trying to find the problem on your website. A good web hosting provider will also have advanced technical expertise. They can give you advice when needed and help you  find solutions to any hassles you are experiencing with your website. This expertise can prove to be very valuable when you are trying to decide what hosting package best suits your needs and if you need to upgrade your website at any stage.

Website Maintenance

For most types of hosting packages, your web host service provider is responsible for maintaining the server on which your website is hosted. This means that they check and make sure that all the operating systems of the server are functional. This is important to your website because, without proper maintenance, the website can slow down and become problematic. Part of the maintenance is to ensure that the anti-virus protection is current and active. This is particularly important if you have a shared hosting package. A virus that gets into one website can infiltrate other websites on the shared server if the server is not properly maintained. If you suspect that you may have a virus or spyware on your website, you can contact the web host support desk and ask them to run some diagnostics. Their superior knowledge and systems should be able to help you pinpoint the problem.

Image Process Design Software Solutions

Many insurance companies experience difficulty keeping paperwork organized. Some employees may spend hours searching for paperwork and documents that should be available on-hand. These hours spent searching for paperwork that already exists could be used much more productively. For this reason, software companies have developed systems to aid insurance companies in streamlining their workflow and maintaining efficiency.

Image Process Design Solutions is a software development company based in Bloomfield Hills, Michigan. Founded in 1991 by Steven Racine, it has offices distributed across North America.

In 1991, IPD began developing business process applications for insurance companies specializing in disability, life, health, and property and casualty insurance. IPD recognized the need of the insurance industry to have business process software that did not require customization. The solution was to create a product that can be configured to the needs of each individual business. Their out-of-the-box insurance software can be tailored to the specific needs of each company, reducing the time it takes to design a custom software application.

Image Process Design recognized the need for software that could be tailored to the specific areas of insurance coverage. Health care software involves individual, group, senior, and pharmacy insurance, while the life insurance software includes individual, group, disability, and annuities. IPD’s software also includes many different business areas in order to make the software as customizable as possible.

Solution Suite was produced in 1995 and was the first client server version of the software. This version of the software allowed companies to streamline their work processes and eliminate unnecessary paperwork. This allowed businesses to become more efficient and productive, reducing the amount of time required to finish routine processes.

Ultera was introduced five years later in 2000 and is designed to optimize insurance business functions. Innovated to automate insurance processes, Ultera is configurable to the needs of each individual business, providing customers with software that is tailored to their specification without having to customize their own application.
In addition, Image Process Design provides a variety of types of customer support. When the software is first distributed to a client, IPD provides extensive training and explanation of how the software can be utilized.

Learn more about Image Process Design, Inc. at www.ipdsolution.com.