Tag Archives: backups
Should You Take Notice of Web Hosting Comments?
There is a temptation to look at web hosting comments, see a few negative items relating to a particular host and dismiss them but this can be a mistake. When reading web hosting comments it is useful to bear in mind the following:
* The services provided by hosting companies do differ. There is no point in complaining about lack of support for a particular technology if this was never promised in the first place.
* Users will generally complain more readily than they will praise so it would be surprising if there were no negative web hosting comments about a host.
* The bigger the hosting company the more negative comments you would expect to see.
* Many negative web hosting comments would not have been necessary if users had read the Terms of Service (although some hosts could make the key terms clearer on their web sites).
When looking at web hosting comments about the major hosting companies I was struck by how many are about financial, contractual and support issues rather than technical issues. These can be:
Cancellations: Sometimes there is a procedure to follow which is set-out in the TOS. Not following this results in delays.
Domain Names (and cancellations): When a domain name is included in the package it has to be paid for if you cancel, even under a money back guarantee. This is spelt out in the TOS but the website may only say that the money back guarantee relates to hosting costs and the implication of this is lost on some users. Failure to get a full refund generates some of the more angry web hosting comments.
Renewals: Most hosts issue coupons/offer discounts but these apply to new customers only. Renewals are charged at the host’s standard rates, some websites do not make this clear.
Definition of “Unlimited”: Most hosts offer unlimited bandwidth, storage, databases etc. but whilst it clearly cannot be taken literally, definitions of “Unlimited” are vague. The use of unlimited does keep things simple and hosting companies know that most users will only use a small amount of resources. However we are talking about shared hosting so if a site does get busy it cannot be allowed to take resources to the detriment of other users. At this point you have to rely on the hosting company to deal with this reasonably. Of course users in this position will see the host as unreasonable and will probably post negative web hosting comments.
Backups: Hosting companies usually state that backups are the responsibility of the user. Whilst they do generally backup their shared servers periodically they do not accept any liability for lost data (not unreasonable given the low costs of hosting). Clearly anyone can suffer a hardware failure so you could be unlucky with any host.
To make sure you do not end up writing negative web hosting comments I suggest reading the TOS of your host thoroughly and taking your own regular backups.
Running a Dedicated Server – Part I
Running dedicated servers is never easy, and you will undoubtedly have quite a few settings to sift through if you want to give your users the best experience possible. That being said, how CAN you improve the overall user experience? The first thing you will need to do when setting up any dedicated servers is take a look at the control panel and set up the necessary items. For instance, if you are planning to use this server for public webmail then you may wish to configure the webmail server on the box.
You will need to look around of course and become familiar with the different aspects of your server, and once you do, you will be ready to configure some of the more complicated items. For instance you might move on to the FTP, and the great thing about renting dedicated servers is that the hard part is already done. All you will need to do is configure your FTP password and add users if necessary.
Nameservers should also be configured whether they are being hosted remotely or on the same box. Note that running your own nameservers can actually be quite beneficial to your company as a Whois’ will make it seem as if the company is larger than it is, especially if it is using its own name servers.
Configuring backups is another very important part of your dedicated server, and the option should be sitting in the control panel. These backups will in most cases be recorded to an outside location, but in some cases the backups will actually be stored on the dedicated server in a separate partition. Either will work, but no matter what, make sure your server is performing automatic backups at least once per day. This will ensure that the site stays up and running no matter what!
There are many more aspects in running your own dedicated server of course, and they will be addressed later on. What you need to know right now is that while you have accepted a huge responsibility, it is one that may very well help your company grow into a success. A dedicated server appears more professional, mostly because it is, and it will draw more customers to your website.
You may start with a simple shared hosting plan of course, but it is the eventual goal of any company to move toward the dedicated package. Yes, a dedicated package is going to be more expensive, but there are a few distinct differences. For example a dedicated server will provide you with root access whereas a shard package would give you no such thing. The logic behind this is that you can feel free to disrupt your own experience is one thing, but disrupting the experience of others is certainly unsound. This is decent logic, and it will undoubtedly save many different user experiences whether they are on the user end of your website or on the admin end.
If you’re ready to make a difference in your bui9sness then you’re undoubtedly ready to take advantage of the dedicated server options. Dedicated hosting will open up all kinds of new possibilities for you, some of which are still very much unseen. You never know what might around the corner!
Should You Take Notice of Web Hosting Comments?
There is a temptation to look at web hosting comments, see a few negative items relating to a particular host and dismiss them but this can be a mistake. When reading web hosting comments it is useful to bear in mind the following:
* The services provided by hosting companies do differ. There is no point in complaining about lack of support for a particular technology if this was never promised in the first place.
* Users will generally complain more readily than they will praise so it would be surprising if there were no negative web hosting comments about a host.
* The bigger the hosting company the more negative comments you would expect to see.
* Many negative web hosting comments would not have been necessary if users had read the Terms of Service (although some hosts could make the key terms clearer on their web sites).
When looking at web hosting comments about the major hosting companies I was struck by how many are about financial, contractual and support issues rather than technical issues. These can be:
Cancellations: Sometimes there is a procedure to follow which is set-out in the TOS. Not following this results in delays.
Domain Names (and cancellations): When a domain name is included in the package it has to be paid for if you cancel, even under a money back guarantee. This is spelt out in the TOS but the website may only say that the money back guarantee relates to hosting costs and the implication of this is lost on some users. Failure to get a full refund generates some of the more angry web hosting comments.
Renewals: Most hosts issue coupons/offer discounts but these apply to new customers only. Renewals are charged at the host’s standard rates, some websites do not make this clear.
Definition of “Unlimited”: Most hosts offer unlimited bandwidth, storage, databases etc. but whilst it clearly cannot be taken literally, definitions of “Unlimited” are vague. The use of unlimited does keep things simple and hosting companies know that most users will only use a small amount of resources. However we are talking about shared hosting so if a site does get busy it cannot be allowed to take resources to the detriment of other users. At this point you have to rely on the hosting company to deal with this reasonably. Of course users in this position will see the host as unreasonable and will probably post negative web hosting comments.
Backups: Hosting companies usually state that backups are the responsibility of the user. Whilst they do generally backup their shared servers periodically they do not accept any liability for lost data (not unreasonable given the low costs of hosting). Clearly anyone can suffer a hardware failure so you could be unlucky with any host.
To make sure you do not end up writing negative web hosting comments I suggest reading the TOS of your host thoroughly and taking your own regular backups.