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Why Do You Need Access to Support from Your Web Hosting Provider? (Page 1 of 2)
With most hosting providers, tech support comes as a standard as part of the hosting package; however, the standard and quality of the tech support provider is often what defines a good or bad web host. For many business owners, they leave the technical side of the website up to the web designer. They therefore don’t necessarily understand why having reliable tech support is so important. If, however, you are a smaller business, you may have had the need to call the support desk in which case you will know how valuable it is to have a helpful and friendly voice on the other end of the line.
Day and Night Accessibility
Your web host should have a support desk that is accessible 24/7. You should be able to reach them by email or telephone at any time of day or night. Many people may ask why the 24 hour accessibility is important. Your website is accessible around the globe 24 hours a day, 7 days a week. If clients browsing the web try to log onto your website and it’s down, they may think you are no longer in business or they may simply get frustrated when they can’t access web pages. That just creates a bad impression of your company. Customer expectations are so high these days with technology making websites ever more efficient that if a website is not working properly, they usually just go onto the next company. If there is a problem with your website, no matter how small, you need to be able to fix it right away. Usually, you need to be able to contact the web host to find out if it is a server problem or a problem just with your website. This is why it is important for them to be accessible 24/7.
Technical Expertise
Even for many web designers, there are times when they need to consult the expertise of web hosting providers. Your web host service provider can glance at the server on which your site is hosted and troubleshoot to see if there are any problems. This can save you and your web designer many hours of hassle trying to find the problem on your website. A good web hosting provider will also have advanced technical expertise. They can give you advice when needed and help you find solutions to any hassles you are experiencing with your website. This expertise can prove to be very valuable when you are trying to decide what hosting package best suits your needs and if you need to upgrade your website at any stage.
Website Maintenance
For most types of hosting packages, your web host service provider is responsible for maintaining the server on which your website is hosted. This means that they check and make sure that all the operating systems of the server are functional. This is important to your website because, without proper maintenance, the website can slow down and become problematic. Part of the maintenance is to ensure that the anti-virus protection is current and active. This is particularly important if you have a shared hosting package. A virus that gets into one website can infiltrate other websites on the shared server if the server is not properly maintained. If you suspect that you may have a virus or spyware on your website, you can contact the web host support desk and ask them to run some diagnostics. Their superior knowledge and systems should be able to help you pinpoint the problem.
Why Do You Need Access to Support from Your Web Hosting Provider? (Page 1 of 2)
With most hosting providers, tech support comes as a standard as part of the hosting package; however, the standard and quality of the tech support provider is often what defines a good or bad web host. For many business owners, they leave the technical side of the website up to the web designer. They therefore don’t necessarily understand why having reliable tech support is so important. If, however, you are a smaller business, you may have had the need to call the support desk in which case you will know how valuable it is to have a helpful and friendly voice on the other end of the line.
Day and Night Accessibility
Your web host should have a support desk that is accessible 24/7. You should be able to reach them by email or telephone at any time of day or night. Many people may ask why the 24 hour accessibility is important. Your website is accessible around the globe 24 hours a day, 7 days a week. If clients browsing the web try to log onto your website and it’s down, they may think you are no longer in business or they may simply get frustrated when they can’t access web pages. That just creates a bad impression of your company. Customer expectations are so high these days with technology making websites ever more efficient that if a website is not working properly, they usually just go onto the next company. If there is a problem with your website, no matter how small, you need to be able to fix it right away. Usually, you need to be able to contact the web host to find out if it is a server problem or a problem just with your website. This is why it is important for them to be accessible 24/7.
Technical Expertise
Even for many web designers, there are times when they need to consult the expertise of web hosting providers. Your web host service provider can glance at the server on which your site is hosted and troubleshoot to see if there are any problems. This can save you and your web designer many hours of hassle trying to find the problem on your website. A good web hosting provider will also have advanced technical expertise. They can give you advice when needed and help you find solutions to any hassles you are experiencing with your website. This expertise can prove to be very valuable when you are trying to decide what hosting package best suits your needs and if you need to upgrade your website at any stage.
Website Maintenance
For most types of hosting packages, your web host service provider is responsible for maintaining the server on which your website is hosted. This means that they check and make sure that all the operating systems of the server are functional. This is important to your website because, without proper maintenance, the website can slow down and become problematic. Part of the maintenance is to ensure that the anti-virus protection is current and active. This is particularly important if you have a shared hosting package. A virus that gets into one website can infiltrate other websites on the shared server if the server is not properly maintained. If you suspect that you may have a virus or spyware on your website, you can contact the web host support desk and ask them to run some diagnostics. Their superior knowledge and systems should be able to help you pinpoint the problem.
Easy Tips to use when Searching for Web Designers
If you think that finding a designer that can help you with website development is going to be a length or difficult process, think again. There are many companies that are offering website design and development services and finding the right one is a fairly simple matter. All you need to do is look around and see who has created the sites you like best. Here are a few tips you can also use in order to find a web developer that will give you the site you have been hoping for.
Word of mouth can be fantastic
Word of mouth can be a great way to find a website development company that you can work with. If you know other business owners that have sites you like you can simply ask them who did the work for them. Many web designers will put their names on the bottom of the sites so it can be worthwhile to look there. Once you have the name of the company it can be helpful to ask others what they think of the company. Keep in mind that not everyone will be satisfied with a company but if you hear a lot of negative comments you may want to work with a different company.
Look online
Many website development companies advertise online. If you click on a few sites you should be able to get a look at their portfolio. You may want to go to a site and look to see if they are still using a website design that is advertised in a portfolio. If a company has switched their website again soon after having it designed it can be a sign that you may want to work with another company.
Once you have a few potential service providers that you want to work with you may want to do some background checking. See if you can get references for clients that a company has done work for in the past. They may have many things (good or bad) to tell you about what they think of the website, how it functions and what they like or do not like about it.
By doing some checking and research you should be able to avoid the companies that cannot deliver a functioning, visually attractive website to you. Instead, you will be able to concentrate on the companies that marry beauty and functionality in the sites that they deliver.